David Meerman Scott, author, of "World Wide Rave," gave a keynote on the new rules of marketing and PR.
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He says the goal is to get the attention of others and "we are all about attention." He says people are fearful about embracing new ideas such as social media. If you worry people will say bad things about you, they already are, and by avoiding it you only make it worse. Says Toyota was not slammed for their car recall but for their lack of communication.
New rule: Earn attention by creating great information via blogs and social media. Get customers/ others to create content for you. "On the web, you are what you publish," Scott said.
"If you have crappy content and you take it and search engine optimize it, you have slightly less crappy content."
How can you encourage people to share content?
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